Now more than ever, businesses need to explore how to best serve their
customers in the digital marketplace. That means finding ways to stay
relevant and keep their audiences engaged. A professional development
webinar series from the National Kitchen & Bath Association shows
businesses how to develop and maintain a strong online presence.The
National Kitchen & Bath Association (NKBA) is a non-profit trade
group for the kitchen and bath industry.The series opens with Jim
Nowakowski, a marketing and marketing communications specialist with
more than 20 years of experience, notably in the manufacturing and
publishing industries. Mr. Nowakowski brings his considerable expertise
in communications and business-to-business advertising purchasing
patterns to the webinars. The series kicked off on January 10 with
"Staying in Front of Your Customers in a Digital Environment."Positive
feedback from attendees emphasized Mr. Nowakowski’s enthusiasm and
business acumen, with comments about his material and delivery such as,
"his examples were detailed and easy to understand, with stories that
made a point," and "he was the best presenter I have seen in a while,
very engaging and entertaining.""It’s always an honor to present my
business topics to designers, showroom consultants, architects and
manufacturers," Nowakowski said after the presentation."When I received
the feedback, I was thrilled that the audience walked away with
knowledge they can use," he adds.The webinar focuses on providing the
audience with information on digital disruption in the marketplace and
what strategic tools can keep a business relevant and valuable in
servicing customers.For example, participants learn how value comes from
differentiation, and the importance of what makes a business
unique."What do you do that your competitor doesn’t do? What does your
competitor do that you don’t?" Mr. Nowakowski asks.Mr. Nowakowski also
emphasizes how business basics never change, even in the age of
disruption, and reviews tactics on how to stay in front of customers in a
digital environment that includes using advertising, phone surveys, and
quality service.The full presentation of Staying in Front of Your
Customers in Digital Environment is available http://intrln.com/front.Visit www.interlinegroup.com for more information and additional webinars offered.